Frequently Asked Questions

Points System

Terms & Conditions

1. For every product purchased, each products has an equivalent points.
2. Earned points will be reflected to your account once the status of your order is processed.
3. Earned points will be automatically recorded into your account and you can use these earned points as rebate in your next purchase.
4. 50 points is equivalent to Php1.00.
5. You can only redeem your earned points once you reached 2,500 points.
6. You may redeem your points when you view your shopping cart or before you checkout.
7. Pets ‘n Us has the right to revise, supplement or rescind all above-mentioned details from time to time as it deems appropriate, in its sole and absolute discretion.

Pet’s Birthday Promotion

Terms & Conditions

1. Pet’s Birthday Gift, is a one-time promotion applicable to registered members of Pets ‘N Us website with a successful purchase of any amount.
2. The Pet’s Birthday Gift is given within the birthday month of your pet.
3. The gift will be delivered together with your order.
4. Only one gift per pet and the registered member should be a resident within Metro Manila.
5. The free gift cannot be substituted for any other item, cash or credit.
6. The free gift may not be used in conjunction with any other offer or promotion, unless otherwise stated.
7. We reserve the right to amend these terms and conditions at any time without notice.